This company is awful. They have terrible customer service and do not stand by anything they say on the phone. I had a 30 day wait period before warranty became effective as the sales rep told me for pre-existing reasons. Well I noticed my pool pump leaking on 090409 and because my warranty had only become effective on 083109, the company said this was pre-existing and did not cover it. Isnt that why I had the 30 day wait period, I bought this warranty on 073109. Over the process of this I also received poor service, so I wanted to cancel and... read full review »