I purchased an expensive cellphone on 9/1/09. The sales person at this store sold me insurance on the phone. The phone was stolen on 9/12/09. I tried to file a claim but the store clerk told me the insurance was on "another number". I said I insured the phone, not the number. But Verizon puts insurance on a phone number, not a phone, but they didn't tell me that and even so, it's tricky and deceitful behaviour. Furthermore they refused to correct the mistake and put the insurance on the correct number and wanted to charge me... read full review »