I too had a charge that I didn't recognise on my account. It turned out it was for a internet marketing tool I had ordered. During the trial period I canceled and was still charged. At first I couldn't locate CPIPAY on line but finally did. They were very polite and verified the cancellation and refunded the money. They handle third party billing in this case for easy tweets profits ( no good). The customer service number is 1-866-733-0577. Hope this helps. read full review »