On 01 September 2009 I was robbed while on holiday in Spain; my wallet & mobile phone were stolen. This was reproted to T mobile within 2 hours & a stop was put on my account as it is a contract that I pay monthly for. They also did something to the phone so that a new sim card within a Spanish network could also not be used on the phone. I was told a new sim card would be sent out at a cost to me of £9.79 which would be put on my next bill. I returned from holiday on 13 September 2009 to a T mobile bill including the charge for... read full review »