After getting extremely annoyed with incompetent Barclays telephone banking support staff in India re the unauthorised charges for a cash withdrawal, I decided to go into my local branch in Clacton-on-Sea, I explained to the nice chap at the reception desk what the problem was, excessive charges and how I'd wasted an hour on the phone to idiots in India who weren't able to help at all.<br /> <br /> He was very supportive, tapping away on his computer, closing the account for me and taking all my details, including... read full review »