I signed on with iUniverse with my eyes wide open: I had my cover professionally designed by another source, I utilized an outside proofreader, and paid extra for the "express" Premiere Pro package to ensure my book went to press in a timely fashion. As a result, my book was completed quickly and looks excellent. My complaint with iUniverse is regarding their atrocious customer service and all the details they don't tell you on their website. Here's a "writer beware" list of everything that has happened... read full review »