"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Brian)

Direct Energy
Brian Camphaug January 19, 2009
Our furnace has been out since Xmas and is still out (Jan19th)!!! We have the direct energy warranty plan. They have had 9 technician through here each replacing parts here and there. Never to fix it. It took the 8th technician to figure of what the problem really was. A missing reducer plate. After waiting 5 more days for the part to come in they ended up sending the wrong part. I informed this of the situation by phone before the tech came. Of coarse you can't talk directly to there parts department. That would be to easy. So after 6 -8... read full review »
Filled under: Home & Garden Location: Canada

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