To whom it may concern, I am contacting you with regards to the poor and careless service recieved by your staff when dealing with my lost luggage. On the first of September I arrived at Montreal only to find my luggage did not arrive. Upon enquiring with the baggage office at the airport I was told that my luggage is on a different flight and they would deliver them later that night. I filled in a form as requested and waited for my luggage to arrive. Later that night, having recieved no news from Air Canada, I contacted the... read full review »