"Consumer Reviews on Companies, Products and Services"

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Travelocity
Barbara Johnson September 21, 2009
I booked three tickets and mistakenly used my sisters maiden name instead of her new married name. I contacted Travelocity and was told they could not correct her name. I had to cancel her trip and buy another ticket. This is what I did and of course the ticket was higher. Travelocity assured me they would refund the amount of her pervious ticket within a 30 day period. Four days later as she was looking at her bank statement she showed me where she was credited back and then recharged on the same day for the canceled ticket. This is only the... read full review »
Filled under: Business & Finances Location: United States

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