Sir, I HAD SUBMITTED MY BIKE ON 22-AUGUST- 2009 FOR INSSURANCE SERVEY & REPAIR .BUT THERE WAS NO RESPONSE FROM THEIR SIDE WHEN I CAME AFTER 4 DAYS TO SEE THE STATUS OF INSSURANCE CLAIM PROCEDURE & NO STEP WERE TAKEN BY THEM.THEN I TAKE BIKE WITHOUT REPAIR NEXT TIME THEY REPAIRED THE BIKE AND TODAY THEY ARE ASKING ME TO LEAVE THE BIKE FOR I HOUR FOR THE PRIMARY PHOTO-SESSION TO BE DONE JUST BEFORE REPAIR. read full review »