sony arranged for dhl to pick up my laptop for repair, over aweek ago, every time i phone they say that they'll be here on this day then that day, and still no one has picked it up. I have a terminally ill husband who need's to keep all his hospital appointments, but for a full week i have'nt been able to go anywhere due to them telling me to stay in as the courier will be with me. Yesterday they told me that the courier would be with me today, and guess what?? yes still have'nt collected. To my shock when i have... read full review »