First, I was scheduled with another stylist whom didn't come to work as she was ill. The salon never called to inform me of this. I went for a simple haircut and highlights. Lucero was rude from the start. She briefly pointed to a chair and then told be just go sit and she would be there in a minute. Not everyone is naturally friendly, so that wasn't a huge issue for me. Halfway through the highlighting process, she informed me that she was only going to use one color (I wanted dimensional/2 color highlights). She applied the bleach... read full review »