"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Jackline Kiratu)

Booking.com
Jackline Kiratu January 15, 2009
We booked to stay at the above resort for 7 nights, at the time of making the booking our card was charged for 6 nights. We later received an email informing us that the booking had been canceled as our card details were incorrect. Two weeks after our funds were stil not refunded and we were stranded in orlando with 2 young kids and no accomodation. When we contacted them they stated that we had insufficient funds in our account, they were not aware that they had charged our card. We have recieved no apology, and they have now refunded less money then they original charged. read full review »
Filled under: Travel Location: Italy

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