I scheduled an installation vie their online chat for January 7th 2009, between 830am and 11am. At noon on this day I called Comcast because I had not heard from the technician. I was informed that my install date was actually January the 11th. I asked how was it that the on-line chat person told me the 7th but the call center shows it as the 11th? I was told they had no idea and that they do not have access to the online infromation or vice versa. I had taken the morning off from work and now evidently for nothing. So I reschedule for... read full review »