"Consumer Reviews on Companies, Products and Services"

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Expedia
anne hood September 29, 2009
I booked a hotel through Expedia.com for a single person City Hotel BRNO Czech Republic. The reservation shows as a single person in a double room and I was charged 890 CZK per night. At the company web site http://www.city-hotel.cz/encenik.php the hotel charges 690 CZK per night for a single occupance two beds with bath. I spent over 30 minutes on the phone with customer support, and they refuesed to honor the price guarantee because they couldn't tell from the reservation if the room I booked had a bath or not. Their... read full review »
Filled under: Travel Location: Canada

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