British Airways sucks big time on the refund or change policy. We had books tickets from Dallas to Delhi. Recently we discovered my husband had brain tumor. He is in the hospital for nearly 9 days by the time our travel he will not be recovered. I emailed and called british airways on my options. They responded really rude. Would not issue any refund, the change fee is $270 per ticket and the ticket is only valid for year from the purchase to which we had planned this tip almost 7 months ago now we have to pay $270 per ticket to change or no... read full review »