I purchased ticket insurance and after making a claim online was never contacted. I emailed them and they said they were sorry it took 4 months to get back to me and if I would supply the unused tickets and a NOTARIZED note from my employer that I was unable to attend the concert because of work. This was FOUR MONTHS later! How many of you would go to your boss and say "Remember four months ago when I was going to go to that concert and couldn't because of work? Could you write a note and have it notarized so I can get my insurance... read full review »