I have had problems with my glass frame (temple) covers on each side, since I bought them. Today, I decided since I have been an Eyemasters customer for over 10 to 12 years, I would go in to see if I could get help. Firstly, a clerk, without looking into his computer records, asked me "did you buy those here"...I said "of course, otherwise, I would not be asking for help there"...he proceeded to tell me "you would be surprized"...then, at my repeatedly asking for help, he opened his computer, could not come close to... read full review »