I work in the IT field and they really should FIRE the people in charge!!! There is NO WAY that a RECOVERY plan should have not been in place. I was unable to manage my account AT ALL!! I have bill payments set up as automatic that occasionally have to be revised. Payments went through that I wanted to manage!!! I tried to log-on, I tried to call. THIS IS NOT my usual way of managing my money! I do not bounce or overdraft! I RELY on their system and was aware of maint over that ONE week-end but I didn't know thi... read full review »