I have used Webroots for years, and also advised many of my friends to purchase it. The product has worked OK. It does let some viruses through. When I loaded Avira on my system and scanned it found several viruses that Webroot Spysweeper didn't even know existed. But my real complaint is there service. After problems with the backup option of their software (which has never worked by the way) I called the support line. Waited on hold for 30 minutes, only to be passed to 2nd level support after waiting another 20 minutes. Long story... read full review »