I bought a Samsung disk from your dealer about three years back with a warranty of 5 years. The details of disk is: capacity-80 GB, and number is SP0802N, P/N 0821J1FXB09143 This is to inform you that this disk has developed defects, the details of defects are as follows: 1. The hard disk is not working, neither its reading nor writing, It happened all of a sudden and I could not get the backup too. 2. The plastic on its back mounting the cable connector is made from the material of a very low grade quality that it is cracked at... read full review »