My father is frail and elderly (75) and suffers from a rnage of illnesses the worst of which is lymphomatic cancer of the neck. Given his state of health and age he is easily confised and found himself in a situation where BG allowed him to amass £400 of debt. When he tried to resolve the problem with them they then reviewed his case and decided that he would have to pay £300 on top of the accrued bill in administration fees. I have tried without success to get them to explain how they came to first the bill and then the... read full review »