I complained to head office and to the customer service manager and received nothing at all in reply exept a snide reply from the Assistant Manager Brian Kerr I just finished a two night stay at the Best Western Fallsview motel and was very disappointed in multiple ways. It was my first stay with a Best Western but of course I have heard about them before and thought it was a good choice. We took a package deal for two adults & our 3 children. Upon receiving our email confirmation we already got off on the wrong foot because... read full review »