I'm not in the habit of complaining...I'm a small business owner and understand that, sometimes, things go wrong and as much as we'd like to, you can't satisfy everyone. With that said, Intuit/IMS have done more than enough to make me feel obligated to detail my experience in the high hopes of deterring anyone who might be considering utilizing their services. I have never dealt with a company that was as apathetic as IMS. Because they are the only merchant solution available if one is using their Quick Books POS... read full review »