I would like to know what is wrong with Virgin Media customer services. They are nothing of the kind. You cannot get through on the phone. Emails take 4 days at least to get a reply then its like they havnt really read it. I was told my broadband would cost £14.00 per month. Due to their appalling customer services they were supposed to put a credit on my November bill taking it to £11.80. When the bill arrived if was for £14.60 (why) I complained, eventually they said they would take it off the bill, they did, only... read full review »