A work crew accidentally cut through my cable tv/internet/phone lines a few days ago and I called to have the lines restored by Surewest, my provider. The customer service rep immediately told me they could restore my phone and internet but not tv, because I was not paying for tv service. I insisted I had signed a contract with them 3 years ago for all three services and have been receiving them since, although I admitted I don't itemize my monthly bills. I just pay them. He insisted I should look at an old bill. I did and saw he wa... read full review »