I bought a full fare ticket for Barcelona to Belfast on August 21, 2009. I got to the airport just under an hour before departure. There were no kiosks to print boarding passes, and the staff had all left. The airport workers couldn't believe it. There were about a dozen of us trying to get on our flight, and with an hour to go before departure, we could not check in and go onto the flight. All of us ended up having to buy new tickets with another airline to get to our destinations that day. When I called Aer Lingus, they not only were useless, but they said their tickets are non-refundable. So what now?! read full review »