This is a complaint I just filed with MAS. No response to my mail, and no calls made to my parents, and I have no idea if the online complaint went through after I pressed send. To keep it short, minus the rhetoric, 17th Oct. 2009 was the travel date: 1.MH149 changed to 147. My elderly parents were given the run around in Penang airport during check in. 30++ minutes at the counter with some legwork thrown in. 2.Gates in KL changed n they had strenuous walks [between 2 OPPOSITE ends of the terminal]. My dad had just been... read full review »