Just found this site. I was recently charged $21.34 for a rental movie from Blockbuster that they say was never returned. My contract states that I will receive the next movie once the previous movie has been returned. Well, I did receive the next movie so what does that tell me!! I have called customer service 2 times now and am getting no where. The reps don't seem to know a lot. The guy from 2 weeks ago never did follow thru with my complaint! The movie in question was sent back in November and the next movie received in December... read full review »