Rang BT on 14th January 2009 with the intention of having my telephone line reconnected to BT. The cost was £122.33p This amount was taken out of my account the following day. A few day later I decided that I was going to stay with my current supplier and rang BT to cancel and asked for my money back. I also sent a letter to confirm my cancellation. Someone from BT did ring me to find out why I had cancelled. Since then I have rung BT several times on their help line which turns out to be a call centre in INDIA. Each time I rang I wa... read full review »