My Story begins back in Novemebr 2008. I purchased a quantity of two of these what seemed fanatastic LG KP500 Cookie touch screen handsets. The plus points being a light, modern touch screen handset with easy to use applications. Not long after obtaining them I noticed both would crash at random intervals. The handset would blue screen. My daughter tried to edit some text onto a picture message using the picture editor only to find that the phone blue screened. I noted mine would freeze. I returned them both within twenty eight days to CPW who... read full review »