I joined Fitness First in March 2009, one of my main stipulations when joining was that there was no penalty to leave and not commited for a period of time in case my health condition. When this did actually happen in 28 oct 2009, I phoned Fitness First Menara Axis to ask to cancel my membership and direct debit. I was told that I was tied in for 12 months and this was disclosed on my contract. I protested on the grounds that I have never received my contract. I decided to write to NCCC and outline the situation as a formal complaint... read full review »