I ordered DVD player software from Roxio, paid them the money (credit card via the Internet), downloaded the software, installed it, and it didn't work. I assumed it was something small, but when I tried to call Roxio for support (they don't offer a website for support) they demanded money to even talk to me, with a minimum of $20+ charged against my credit card with no guarantee they could solve my problem. Player problem: DVD worked fine in other machines, but on the one where I installed ROXIO, the sound was all choppy and... read full review »