RBS indeed is the worst BANK i've ever encountered.Agents were so rude, arrogant and monsters, they will threat you like some sort of criminal.I have been dealing with this for 6 months, from submission of the Insurance claim, up to the settlement, yet neither was resolved, they will just extort money, and they really dont care. Until now my case is hanging...so i no longer care if they would make an extra effort to meet their costumer halfway, all i know is theyre so greed to collect in order to reach their qouta, so they wont be... read full review »