The following is detail of what transpired: I have removed your program from my computer and don’t intend to reinstall it…as I stated, your program would not install the files it downloaded and after I got the audio file to install manually… after about five tries….I had lost my audio completely….the Raid Controller would not even install….I lost my HP printer using the file your program downloaded as well….the files downloaded are listed on my account info on your web site…I had to do... read full review »