Don`t be fooled (like I was) of their flashy website that gives the illusion of a "Fast, Reliable service" of your Xbox 360! Their website makes you believe it will be fixed Quickly and reliably by their "trained" technicians. After a MONTH of their excuses as to why they haven`t fixed it yet, I got it back in worst shape than my original complaint! I sent it back with the promise of "expeditited repairs. I got expidited right to the back of the pile and after many, many promised return phone calls from a technician, (that... read full review »