We bought this HP PL4260N TV on September, 2006 at a Best Buy in Eugene, Or. Feb, 2009 the screen went black and I could still hear the audio. I immediately searched the internet for any solutions. After doing that for a couple of hours, I called HP Case mgmt from a number I found on a forum, 877-917-4380 Ext 79 and talked to and said that this was the last step, there was nothing he could do and when I asked to talk to his supervisor, he said that his supervisor doesn't take any calls from the public. He then told me to call the HP Tech... read full review »