The FIOS DVR is terrible. It often screws up and now thinks it's full with only 3 hours recorded. I called their support who basically refused to help me and telling me it could be a phone, internet, or video problem. How stupid do they think I am! Oh yea, my phone service told my DVR to think it's full. Of course it didn't help that after waiting for ever, I got someone in India. He was a very polite person who obviously knew nothing about technology other than what he read off a cue card or computer screen. Verizon... read full review »