I ordered the free trial twice as the first time it came my neighbour sent it back, i called the company and they were very rude and eventually hung up on me - bad customer service. the second time i ordered the product never came, aparently i typed the postal code in and instead of going to 3L9 they went to 319.. which is impossible as that is not a postal code in Canada. i called and cancelled both orders i believe i have the cancellation confirmation number somewhere in my house. i am not sure whether they still have access to the credit card or if i was charged again in full price for the product or still am continuously. read full review »