I went thru the motions of making reservations, understanding the policy completely. I hit the button to confirm and place my order. The next screen informed me that there was no flight and I should refer to a 12 digit ID number. I had no ID#. I went back through all of the pages (screens) throughout the reservation process; no ID#. I immediately called the Customer Service number, spoke to a lady called Hannah. She took my VISA number and confirmed no charge had been made and no reservation had been made with Travelocity. She assured me... read full review »