"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Caroline Loughridge)

Dermitage
Caroline Loughridge November 26, 2009
I submitted a complaint but I don't know what happened to it. I ordered their 14-day trial period and never received. I was charged $99.00 from my account. I called them to tell them I never received the product and that there was nothing they could do about it since I didn't call them during the trial period. I told them that I was in the hospital during that time and diagnosed with a brain aneurysm. Who would be thinking about products during a time like this. They still said they couldn't refund my money, but they would... read full review »
Filled under: Business & Finances Location: United States
Dermitage
Caroline Loughridge November 26, 2009
I ordered their free trial. I never received the product and was charged $99.00 out of my account, and received an overdraft fee on top of that. I called them. They said that since I didn't call during the 14-day trial period there wasn't anything they could do. I told them that during that time I was in the hospital and diagnosed with a brain aneurysm--who would be thinking about products? They still wouldn't return the full amount. They said they could refund $30.00 and would send me product so I'd feel like I had... read full review »
Filled under: Business & Finances Location: United States

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