I retained them in May to assist me in getting my interest rate on my mortgage reduced, something I had tried to do myself through my mortgage company. I had to pay $1, 500 prior to work beginning on my claim. That was paid in June 2009. They would only call me to request updated check stubs and bank statements. The only other time they would respond to me is when I threatened to stop the remaining deductions from my account. This was in August 2009. Lonn Feuer, who I am told is the highest person I could talk to on the phone. Of coarse, he no... read full review »