basically, i was supposed to get a refund regarding the deposit i paid for the car insurance policy. i spoke to one of the menber staff before who was extremely friendly and explained when my money will be refund on what date too. comming to the date which was wednesday 18 january 08, my money was not in my account. i therefore phone again yesterday 22 january 09 and spoke to that employee paul smith with an agressive and threaten voice telling me that he will call me in half an hour. he never did, i called again and this time stated... read full review »