After years with Wamu and now with Chase, I have had an absolutely perfect payment history with a high credit score and low debt utilization. I received a letter with no explanation that the rate was going up on the card over ten points. With Wachovia merging into a not so appealing Wells Fargo, I was looking for a new banking institution and I thought Chase may be the answer. Well, apparently Chase has a very low regard for its customers and a very narrow focus on it's future. Stay away from Chase, it's new here in Florida...they can't be trusted to be a good financial partner. read full review »