My complaint is sort of complicated. I financed my car through a small bank that was based here in New York State. I figured that since the bank was smaller, I would be less likely to run into the hassles that come with dealing with a giant bank. North Fork Bank was its name and I had no problems with any late payments or getting answers. Capital One Bank acquires North Fork earlier this year, and you guessed it...nothing but problems now. My payments are mysteriously late three times within this calendar year. I have never even been late... read full review »