I filed for a forbearance and these idiots didn't put it through and now my credit is hurt because of these incompetent A$$holes. Then when I try to complain and voice my opinion all the supervisor says it im sorry that happened is there anything else I can help you with? Besides all this, you have to very 15 pieces of information when you try to do anything over the phone in an era of identity theft, what are these people thinking?!? read full review »