USER REVIEWS (Joy27)

379 reviews

Verizon Wireless

Joy27 December 3, 2009

Verizon charged us over $100 in roaming charges while we were vacationing in Alaska (we thought we were still in the US). Our phones never gave us any indication that we were in "international waters" (Alaska coast) or that we were outside the home network, and we never imagined we were being billed $2.50 a minute for the incoming phone calls/voice mails that we never even answered. We would have shut our phones off completely had we known that Verizon can randomly charge "roaming" rates at any time without warning by claiming... read full review »

Filled under: Services Location: United States

6 reviews

Collection Company Of America

Joy27 December 3, 2009

Collection Company of America refuses to remove a $292 claim (which they filed fraudulently for an AT&T phone line that was closed in good standing with a zero balance) from my credit reports. I filed a written dispute with all three credit bureaus, since I had an excellent credit history before. They replied a month later that Collection Company of America insisted that the collection amount was valid and past-due. The collection agency never checked back with AT&T to even confirm that the account never had any balance on it ever and... read full review »

Filled under: Business & Finances Location: United States