USER REVIEWS (Bhill671)

1 review

ATT U-Verse (yet again)

Brennan Hill December 12, 2009

WOW you suck- This is my third time complaining I think - because this is much easier and less time consuming than trying to get your lethargic customer service to respond to problem(s). Your questionable product is failing for the sixth time in 18 months of service - at the worst possible moment. The skipping screen and digitizing/pixelating playback viewing makes it impossible for me or my children to enjoy THE SERVICE WE PAY YOU FOR. Let me just say - If I were interested in professional sports like some of my friends, and this were a bowl... read full review »

Filled under: Entertainment Location: United States

4 reviews

Flagstar Mortgage

Brennan Hill December 4, 2009

Never EVER use this company for a home mortgage if you can avoid it! - they are TERRIBLE - worst mortgage company I have ever dealt with, very poor customer service and the tendency is for them to NOT CORRECT THEIR OWN MISTAKES specifically with respect to escrow accounts, taxes, and insurance. When you call their customer service they talk down to you and lecture you and try to spin the subject away from whatever mistake THEY made that you are trying to fix. I think their CS training has a course in "how to talk down to your... read full review »

Filled under: Business & Finances Location: United States

47 reviews

ATT Uverse

Brennan Hill December 4, 2009

Wow, it is going to take several complaint forms to convey the issues I've had with this ridiculously problematic and oversold service of ATT U-Verse. DON'T FALL FOR IT! It sounds tempting but you can believe about 25% of what they tell you in their over-the top ad campaign. Most of what they tell you is incorrect - I noticed almost immediately that the picture quality was not nearly as good as Direct TV, and the installation job was really poor. They install the modem and backup battery hanging out of the LV box in our closet so the... read full review »

Filled under: Services Location: United States

1 review

AT&T / U-Verse

Brennan Hill December 4, 2009

Word to the wise: AVOID AT&T U-VERSE AT ALL COST! It is very tempting due to the price and bundled package, but you will be sorry if you fall for it. They seem to be spending a lot on advertising - probably to try to replace the customers they are losing due to there terrible product and customer service. As long as they can get new customers through advertising at a greater rate than customers dropping, they are not interested helping existing customers who have issues with their product - This is a fact, and if you are on this board... read full review »

Filled under: Services Location: United States