My husband and I rented her property at 7, 4 Penywern Road for a two months and a half. We vacated on Oct 1st. The agency managing the property (Marsh and Parsons) instructed a check in report at the beginning of the tenancy, and a check out report when we vacated. The check out report stated the condition of the premises and its contents as professionally cleaned. We even had the bedroom carpet steam cleaned. After a couple of weeks I started to contact the agency because our deposit hadn't been refunded. According to the agency... read full review »