I worked in Customer service for 10 years. I know the main reason of customer dissatisfaction is poor customer service. Bad customer service is also the main reason why customers leave companies. Today I experienced the worst customer service face-to-face experience in my life. Yesterday, Saturday December 5th 2009 at approximately 11 a.m I went to the Cavendish mall to have a coffee. I passed by the DELEVANTI store (not the one for children but the one for adults) and I saw a nice dress. I entered the store to see the dress, ask for the... read full review »